FAQ

Questions early teams ask

What is NgsReach?▼

NgsReach is a developer-first newsletter infrastructure platform. Connect your own email provider like Resend, AWS SES, SendGrid, or SMTP while managing subscribers, campaigns, automations, and delivery metrics from a single platform.

Which email providers are supported?▼

You can connect Resend or any SMTP-compatible provider. Your email delivery stays fully under your control while NgsReach handles orchestration, subscribers, campaigns, and analytics.

Do you send emails for me?▼

No. NgsReach uses your own email infrastructure. Connect providers like Resend or SMTP and keep ownership of your domains, reputation, and delivery pipeline.

Can I integrate using an API?▼

Yes. NgsReach includes HTTP APIs for subscriptions, unsubscribe requests, and future developer integrations.

Who owns the email infrastructure?▼

You do. NgsReach connects to your existing provider so you keep full ownership of domains, sender reputation, and delivery configuration.

How does unsubscribe work?▼

Each subscriber receives a secure unsubscribe link generated for your workspace. Unsubscribe requests are processed automatically and remain synchronized across campaigns and providers.

Can I self-host NgsReach?▼

Self-hosting is planned for future releases. The current early-access version is fully managed while still using your own email infrastructure and providers.

Will NgsReach become open source?▼

Yes — open-source support is part of the long-term roadmap. We plan to progressively open parts of the platform once the core architecture and developer experience are stable.

What are the limits during early access?▼

Early access is currently free while we expand core platform capabilities. Pricing and limits will be announced before general availability.